To me, the most important part of my job is the connection I have and build between me and my clients. It's extremely important to me to build a foundation of trust, patience, support, and understanding with one another. When you fill your space with love and compassion, great things take place. We all have a desire to be heard and understood. I'm always asking and making sure there's a level of comfort (because exercise isn't comfortable), and sometimes its hard for people to communicate. Compassion and understanding.... THAT is the difference.