BOOKING- is done through the online scheduling system only. PAYMENT- is due in full at the end of your service, no exceptions. I accept most forms of payment: credit card, Apple/Google tap and cash. *No checks, CashApp or Zelle* If you have any trouble booking or have any questions you can contact me directly during normal business hours: 9AM-4PM T-F at: 330-257-7969, If I do not answer when calling please leave a detailed message, and I will return your call before the end of next business day. DAY OF APPOINTMENT- Please be on time. ONLY CLIENTS BEING SERVICED are allowed in the salon*. *Exceptions include: minors being serviced accompanied by an adult and a person with a disability.* Late arrival after 15min. may impact your service, and your service is subject to change due to tardiness, a late fee will also be automaically applied at the end of all services. After 30 mins. a NO SHOW Fee of 70% of all services booked will be automaically applied to the card on file, and your appointment will be canceled. I am looking forward to being a part of your amazing loc journey, see you soon!